IT Support Essex
With our Kent HQ close to the Dartford Crossing, we have naturally gained an IT support customer base in Essex as well.
We deliver IT support Essex companies can rely on, as well as over separate 40 managed IT services. Our IT solutions are currently taken by Essex companies based in Grays, Romford, Brentwood, Chelmsford and Harlow, with other ad hoc IT support regularly occurring across the county.
IT SUPPORT IN ESSEX
Akita provides professional IT support for businesses across London and the South East, as as their worldwide satellite offices. Our IT support helpdesk is staffed by a large team of skilled IT engineers and consultants, and operates 24 hours a day.
We use remote support software to access our customers’ PCs and IT systems and resolve issues remotely. With a skills base covering practically every aspects of business IT, as well as many types of industry-specific software, our engineers are able to help with whatever IT support requirements you may have.
Akita’s IT support service comes with guaranteed response times for issues raised. We will also prioritise support based on the severity of an issue and how it effects business continuity. So if your IT problem has shut down your entire business operations, you won’t be left waiting in a queue.
We resolve over 99% of our customers’ IT issues remotely. For the rare issue that requires us on site, we can be with our Essex customers in as little as 40 minutes.
IT SERVICES IN ESSEX
Along with IT support Akita also offers a full range of managed IT services. These include over 40 separate IT solutions that sit under the following areas:
- IT network services
- Cloud computing & hosting solutions
- Microsoft solutions, including Office 365, SharePoint and Dynamics
- Business communications & connectivity
- IT audits & consultancy
To discuss Essex IT services, please get in touch.
Established for over 20 years, Akita provides IT solutions to over 250 organisations across London and the South East. We support companies in practically every sector, including assistance with industry-specific systems and software.
And due to fast response and attentive service, Akita has received over 200 five star reviews from our customers.
For IT support for Essex companies, or to discuss managed IT services, call 0207 100 7232 or send us an email.