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The benefits of IT outsourcing

Companies of a larger scale, will usually have a dedicated IT department to manage their computing systems and to ensure their continued support and maintenance. For smaller companies, the resources are usually unavailable to properly support an IT department which is why outsourcing IT support is a much better way of keeping your systems in check whilst you and your staff can continue with the business at hand.

At Akita we have almost twenty years experience providing IT support in the South East region

There are many benefits to outsourcing your IT.

Budget more effectively – Outsourcing your IT basically ensures that you’re reducing the money spent up front as capital expenditure by paying smaller increments as part of your operating expenditure. The average IT manager’s salary is £35,000 a year, so you won’t have a salary to pay. In addition cloud based solutions negate the need to purchase expensive hardware and place them within your premises. Outsourcing IT support allows you to reduce your fixed costs and manage your variable costs far more effectively.


Reduce staff costs

Aside from the difficult HR task of finding the right qualified member of staff to support and maintain your computing systems. By outsourcing, you won’t have to hire dedicated IT staff further and spend money on salaries or training.

Increasing your competitively

Companies with their own IT department will be spending alot of time and resources on keeping their system up to date. This is usually reflected in the costs for the customer. By contrast, when you’re outsourcing, you can provide your customers with a more competitive offer and are in a better position to attract more business.

Strengthening your own computer systems – Outsourcing IT effectively puts your system under the care of specialists leaving you to turn your attention towards your daily operations. You will have access to professional guidance of where to take your computer system and when it comes to expanding or updating, your outsourced team will be capable of implementing the change quickly.


Usually you will be able to choose between a coverage plan that is flexible to your needs, telephone coverage can provide support when you need it. Monthly contracts can be used to provide coverage during large projects or transition periods. Support can be provided onsite or offsite depending on your system infrastructure

Professional Support

 IT is full of concepts that need to be considered fully. Questions like, is my system security up to date? When do my licenses run out for my software? Do I require virtualisation or a DMZ server? By outsourcing to specialists you don’t have to worry about these questions and should there be any gaps in your knowledge, help is only a phone call away.

Service Level Agreement

A service level agreement will be in place, to ensure that you get 24/7 support that will provide coverage even when staff are sick.


These are the main benefits of outsourcing your IT. Putting your system in the hands of professionals so you don’t have to worry about any problems or technicalities, leaving you and your staff to concentrate on the business at hand.