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Akita provides IT Support for small and medium-sized businesses throughout London and the south east of England. Our core services are IT Support for servers and PCs, computer services including server installations and virtualisation, as well as an extensive range of cloud IT solutions. Our cloud services include hosted email, offsite backup, cloud servers and hosted desktop, to name a few.
We’ve been planning, implementing, managing and supporting our clients’ IT systems for almost 20 years, which has allowed us to amass a wealth of knowledge across all major desktop, server and mobile technologies. Indeed, many of our Central London clients run both Windows and Mac machines and the fact that we provide IT support to hundreds of businesses through London means that our experienced engineers have to be skilled across all platforms and systems.
Our promise to you
We guarantee to respond to any IT problems on-site within the hour in the central London area, but will usually have one of our experienced helpdesk team members working with you remotely within minutes.
All of our engineers have many years experience in the IT support and service industry. Most also hold a related degree too. Each client is allocated a senior IT engineer for day-to-day enquiries.
We monitor all of our clients’ systems to ensure we resolve any potential problems before they become a cause for concern. We also schedule in preventative maintenance days and site visits.
Our service area
We already help a number of small to medium companies across the Greater London area, and have particularly strong presences Berkley Square and Croydon, all supported by our Head Office in Sevenoaks, Kent.
All of our senior IT support staff are within minutes of the M25 meaning we can respond almost immediately for any London business. All of our response times are built into our Service Level Agreement, so you know what to expect from day one.
Why choose Akita to be your London IT support partners?
- We’re an incredibly friendly, approachable team that speaks in plain English
- We’ve been in business almost 20 years, have an enviable track record, and are currently supporting thousands of end users.
- Our monitoring systems are in place across all managed computers and servers – we take action as soon as we need to!
- We can offer an amazingly cost effective solution for central London businesses, as out HQ is located just outside of the M25
- We already provide IT Support London to dozens of London businesses
Case study – FLE, London
Services: London IT Support
Fairbrother Lenz Eley, the largest independent media auditing company in the world, chose Akita as their IT support provider in 2005. Our brief was to increase performance, reduce costs and increase data security.
Read more about our work with FLE here ›
Phone: 020 7100 7232