What is Microsoft Dynamics 365?

Dynamics 365 is Microsoft’s latest business solution which takes the best features from Microsoft Dynamics CRM and takes it to the next level.

For those using a CRM system to just manage sales, marketing and customer interactions, you are missing out on the huge benefits now provided by Microsoft Dynamics 365.

Microsoft Dynamics 365 offers a suite of intelligent applications across both CRM (customer relationship management) and ERP (enterprise resource planning), giving you a unique opportunity to utilise the tools needed to run your businesses more effectively.

What Does CRM Do

Microsoft Dynamics 365 empowers businesses to more effectively manage a number of critical functions, ensuring that they work more effectively.

Customer service – earn customers for life.

Ensure that all customer interactions are dealt with appropriately with staff using specific processes and rules to deliver customer service excellence.

Sales – turn relationships into revenue.

Improve how sales opportunities are handled to maximise conversions. Work smarter by automating repetitive and manual tasks into workflows increase productivity.

Field service – master the service call.

Dynamics 365 will transform regular service calls for mobile staff, incorporating more efficient scheduling, improved communications and inventory management.

Project service – profit from your project.

Improve project planning, resource scheduling, customer billing accuracy and mobile productivity with mobile apps for iOS, Android and Windows.

Operations – big growth for big businesses.

Microsoft Dynamics 365’s ERP tools provide scalable, intelligent applications to help businesses rapidly grow, no matter what industry.

Finance – complete business and financial management for SMEs.

Dynamics 365 streamlines the processes for ordering materials, selling, invoicing, as well as offering comprehensive reporting and analytics to improve overall financial management.

Marketing – make marketing smarter.

Microsoft Dynamics 365 enables more intelligent interactions with more relevant and personalised messages delivered. This will ensure you attract, engage and retain more customers, expediting business growth.

Why Not Trial CRM For Free?

What better way to see for yourself how Microsoft Dynamics 365 can help your business by having a completely free month’s trial for up to 25 users!

Starting your free trial is quick and easy, simply click on this link (Free Microsoft Dynamics 365 Trial) and you will be guided through the process. If you need any assistance, call us on 01732 762675 and our friendly team will gladly help, of course at no cost!